About

Soul & Story Collection is a full-service sales representation, founded in 2011 by German hospitality sales & marketing professional Elke Pfeil. Our headquarter is in Barcelona and we have a regional office in Germany. 

We promote our portfolio of luxury hotels B2B to the high-end travel trade in Europe. Our services are ideal for hotels & resorts looking to increase their market share from Europe and wishing to be introduced to the exclusive network of travel professionals in the United Kingdom, the German-speaking markets, Spain, Portugal, France, Scandinavia and Benelux.

Our team are seasoned and multi-lingual sales professionals, passionate about unique luxury hotels with soul and a story.

Based on international work experience by everyone in our team, we fully understand hotel distribution and the needs & wants of a luxury property. We also know the requirements of top travel designers or product managers and what motivates them to send their business to a particular hotel. We create the connection between the two – laying the foundation for mutually productive and long-term cooperation.

Soul & Story Collection - Zannier Phum Baitang Garden
Omaanda Pool Side Zannier Hotel

Why appoint us to represent your hotel?

  • One company selling directly to the key feeder markets in Europe – no subcontracts, no joint ventures, no alliances with other rep offices
  • Efficient, result-oriented service provided by hoteliers for hoteliers – we understand RevPar, MPI and GOP
  • Exclusive distribution to an extensive database of high-end travel trade accounts in Europe
  • Strong work ethic and professional communication standards, always protecting our client’s brand image
  • A solid reputation and proven track record
  • Strategic location in Barcelona, Spain and Dresden, Germany
  • A team of native speakers in German, Spanish, French, English and Catalan
  • Serendipians by Traveller Made Partner Representation
  • Member of XO Private
  • Established in 2011

Our portfolio will always be small and selected – we choose quality over quantity. Dedication and productivity are the essence of our work, delivery is the promise to our clients.